|VC Operator/Membership Sales|
Operator: •Answer all incoming telephone calls in a pleasant and polite manner using a multi-line phone system •Transfer calls to the appropriate person and or department •Accurately answer guest’s questions regarding hours of operation, ticket prices, attraction information, 3D showings and movie times, driving directions and annual membership information in an enthusiastic manner •Greet all visitors to Administration Offices by acting as a receptionist •Track daily attraction attendance •Sort and distribute all U.S. Mail and interoffice mail daily •Use the radio to make and receive calls from property staff •Print Daily Event reports Membership Sales: •Greet guests as they arrive on property •Accurately answer guest’s questions regarding hours of operation, ticket prices, attraction information, 3D showings and movie times, driving directions and annual membership information in an enthusiastic manner •Direct guests to desired locations on Moody Gardens property when asked •Complete membership transactions including new, renewal, and replacement passes Skills Desired: •Ability to work in a fast-paced environment •Ability to multi-task (performing more than one task at a time). •Ability to be at station for extended periods of time •Ability to maneuver around property •Friendly and outgoing personality •Ability to communicate in a clear and concise manner •Desire to work with the public •Basic computer skills including MS Word and MS Excel •Prior phone experience •Previous customer service experience •Ability to interact in a positive manner with all co-workers, supervisors and managers This candidate must be extremely reliable and dependable, maintain a professional appearance and be flexible in scheduling. Interested applicants should fax application and/or resume to 409.683.4930 or email to email@example.com We appreciate all applicants for their interest, however, due to the large volume of applications and/or resumes received only candidates selected for interviews will be contacted.
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