View of Pyramids From Across the Water

Local Conditions:  81° F   •   Today's Hours:  10:00 AM - 4:00 PM

Holiday in the Gardens Hours:  CLOSED

Employment


Contact Human Resources:
employment@moodygardens.org
Phone: 409-683-4285
Fax: 409-683-4930

Open Positions

Applicant must show proof of eligibility to work in U.S. Drug free work place. E.O.E.

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Job Detail
Doorman (Guest Services)
Department
Hotel
Notes
JOB SUMMARY:
The Doorman will be professionally and personally responsible for receiving all hotel guests in a courteous and accommodating manner. Other responsibilities include assisting the cashier with coordinating valet attendants and bell staff log, endure the driveway is clear of vehicles, and all guests are being greeted and acknowledged at arrival and departure. The doorman will set the tone for guest services, informing guest about events being held in our facility and attractions on the property.   
POSITION AUTHORITY:
The incumbent is authorized to take reasonable action necessary to carry out assigned duties and responsibilities, provided such action is consistent with position guidelines as outlined below.
POSITION GUIDELINES:
Position guidelines include, but are not limited to, established company and department policies and procedures and all supervisory directives.  The incumbent is expected to exercise sound, reasonable judgment and initiative, and give high priority to accuracy and details in the performance of job responsibilities. 
ESSENTIAL FUNCTIONS:
•Greet and acknowledge guest upon their arrival and departure to the Hotel with a friendly and professional demeanor
•Determine guests needs and assist them accordingly while being knowledgeable of all hotel and park hours and events to answer guests’ questions and make appropriate recommendations 
•Direct traffic as it enters the driveway to maintain clearance for drive-thru lanes and emergency response vehicles 
•Handle phone calls and assist cashier as needed
•Maintain cleanliness of lobby area and garden area surrounding driveway, contacting appropriate maintenance (housekeeping, gardening, etc.) when necessary
•Guard the lobby, screening all guest, workman, deliverymen and any other personnel entering the building in order to maintain safety and security
•Open the door for each and every person entering and exiting the building
•Wear proper uniform at all times keeping a neat and clean professional appearance
•Any and all other duties as assigned; duties are subject to change as management deems necessary to best serve the needs of Moody Gardens
EDUCATIN/ EXPERIENCE REQUIREMENTS:
•High school diploma preferred
•At least one year experience in hotel hospitality
•Must have a valid Texas Driver license with a clean record 
REQUIRED SKILLS:
•Must be reliable and responsible
•Customer service and communication skills
•Ability to listen and speak effectively in English
PHYSICAL REQUIREMENTS:
•Standing for the entire shift while withstanding outdoor elements such as heat, rain, wind, etc.
•Ability to lift up to 50 pounds
•Be able to kneel and bend at the waist
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