View of Pyramids From Across the Water

Local Conditions:  73° F   •   Today's Hours:  10:00 AM - 9:00 PM

Holiday in the Gardens Hours:  CLOSED

Employment


Contact Human Resources:
employment@moodygardens.org
Phone: 409-683-4285
Fax: 409-683-4930

Open Positions

Applicant must show proof of eligibility to work in U.S. Drug free work place. E.O.E.

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Job Detail
Costume Character - Gift Shop
Department
Holiday in the Gardens
Notes
JOB SUMMARY:
The Costumed Character/Handler is responsible for greeting and interacting with Guests to provide them with an enjoyable, memorable, family-friendly experience during their visit to Moody Gardens.  The Handler while escorting and safe-guarding the Costumed Character is responsible for taking photos of the Costumed Character with our Guests during their trip around the property and/or through the attractions.  
POSITION AUTHORITY:
The incumbent is authorized to take reasonable action necessary to carry out assigned duties and responsibilities, provided such action is consistent with position guidelines as outlined below.
POSITION GUIDELINES:
Position guidelines include, but are not limited to, established company and department policies and procedures and all supervisory directives.  The incumbent is expected to exercise sound, reasonable judgment and initiative, and give high priority to accuracy and details in the performance of job responsibilities. 
ESSENTIAL FUNCTIONS:
•Greet and interact with all guests (especially the children) in a friendly, courteous, and positive manner as they enter the various attractions.  Be aware that some individuals are afraid of costumed characters and WILL NOT wish to interact.  Please respect their choice.
•Stay in character during all interactions and interact accordingly with the Guest and/or audience in your presence at that time.  
•Communicate without vocalization/language by utilizing movement and gestures to suggest actions and words, while using body language to convey emotions such as happiness, sadness, shyness, excitement, etc. 
•Demonstrate courtesy and respect to all guests at all times.
•Maintain a neat and positive personal appearance.
•Develop and maintain a thorough knowledge of Moody Gardens’ attractions and amenities, in addition to the daily events and all special events offered seasonally.
•Answer all inquiries with courtesy and respect for all guests, employees, and supervisors. 
•any other duties as assigned; duties are subject to change as management deems necessary to best serve the needs of Moody Gardens.
EDUCATION/ EXPERIENCE REQUIREMENTS:
•Prior guest services experience preferred
REQUIRED SKILLS:
•Must be reliable, responsible, and punctual
•Ability to exhibit maturity in the workplace and have a cooperative attitude
•Must be friendly and polite
•Must be able to multitask
•Must have interpersonal, organizational, and customer relation skills 
•Must be willing to work weekends, holidays, and evenings
PHYSICAL REQUIREMENTS:
•Ability to safely walk and carefully move around wearing a costume.
•Ability to remain on feet standing and walking for an entire shift
•Ability to remain on feet standing and walking for extended periods.
•Ability to perform tasks that involve reaching and bending. 
•Ability to push/pull 30-50 pounds for a distance of up to 50 feet.
•Routine exposure to bright lights and loud noises.
•Ability to tolerate weather extremes
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